Six Key Questions to Ask Your Letting Agent
Don’t get just any letting agent to manage your investment property. Here are six useful questions to help you find a top professional.
Are you looking to lighten your load as a landlord in 2025?
Finding the perfect letting agent is your first step towards a New Year of hassle-free property management.
The right agent saves you time, reduces stress, maximises your income and can guide you safely (and legally) through the ever-changing maze of rental rules and regulations.
But with so many letting agencies out there, how do you separate the exceptional from the average?
Ask these six critical questions before signing on the dotted line.
1. How Experienced Are You?
Longevity often signals expertise, but don't stop at "how long?". Seek testimonials or online reviews to gauge an agency’s reputation. An experienced agent will have a solid track record in managing properties and resolving tenant issues.
2. What Do Your Property Inspections Cover?
Periodic inspections are essential to safeguard your investment. Go beyond the basics — ask if they check for leaks, mould, and damp. A thorough agent will also identify early signs of maintenance issues.
3. How Do You Market Properties?
Effective marketing is crucial to securing great tenants quickly, emphasising great tenants rather than just anyone. Investigate the agent’s strategy. Are their photos professional? Do they use social media effectively? A proactive agent ensures fewer void periods and attracts quality tenants.
4. Are You Up to Date on Rental Regulations?
Rental legislation is changing in 2025. Test their knowledge of deposit protection schemes, energy performance requirements, and safety checks. A well-informed agent ensures compliance, protecting you from costly fines and headaches.
5. What Happens on Move-In Day?
The best letting agents go beyond handing over keys. They'll introduce tenants to property essentials, such as the stopcock, fuse box, and rubbish collection schedules, ensuring tenants settle in smoothly and reducing unnecessary calls later.
6. How Do You Handle Disputes?
Even with the best tenants, disputes can arise. A skilled agent remains impartial, finding solutions rather than escalating tensions. Whether it's managing rent arrears or tenant disagreements, their approach to conflict resolution matters.
Why Now?
2025 will see the tightening of rental regulations and ongoing economic uncertainty. This means landlords need skilled professionals working for them now more than ever.
An experienced and ethical letting agent will help you stay compliant, gain and retain great tenants and protect your investment.
Ready to find the perfect agent? Contact us today to learn how we can make managing your property stress-free in the year ahead.
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